Repair ?

Min charge for new contact: $2,650

Full survey, drawings, permanent anchor placement, mortar test, and estimates for 100 year maintenance, repair, or replacement as needed.

And I won't touch anything built after WW2

Roofguy Said:

CIAK Said: Keeping it simple is best for me. Doing that requires a clean mind not all cluttered with complex plans and imaginings. I make it clear most times before I leave base what is to be expected from me. Life is good.

B) :) :) B) Deep Down In Florida Where The Sun Shines Damn Near Every Day

Dont be hard on yourself, the world needs simpletons too. :-)

A successful man is one who can lay a firm foundation with the bricks others have thrown at him. Thank you Tim a.k.a. Roofguy. ;)

B) :) :) B) Deep Down In Florida Where The Sun Shines Damn Near Every Day

Chuck Said: I do not attempt repairs on low slope roofing. Its replace the whole thing or pass on the job. On the shingle jobs, its know the exact cause of the leak and the solution or redo the entire area covering every possibility. Warranty issues are few and far between. ;)

Couldn't have said it much better Chuck. I do attempt repairs on most low slopes with the under standing I will do my very best but, "it may still leak " 98.5% of low slope repairs are good. I can think of 1 in the last 9-10 yrs that leaked. I just got a call last night from this person where the low sloped leaked wanting repair work on another property. Most times it is about your relationship with your customers. Around here for me repairs are a hand shake.

B) :) :) B) Deep Down In Florida Where The Sun Shines Damn Near Every Day

I do not attempt repairs on low slope roofing. It's replace the whole thing or pass on the job. On the shingle jobs, it's know the exact cause of the leak and the solution or redo the entire area covering every possibility. Warranty issues are few and far between. ;)

My dad and I used to own a roof repair franchisor. We sold roof repair franchises. The idea kinda flopped, but our contracts had a clause that went something like this: We will make a good faith effort to repair your leak, but under no circumstances will we return to repair the same leak more than 3 times without additional charges.

Returning 3 times eliminated any chance for a profit - it just an attempt to cap losses.

wywoody . . . Even though you failed to identify the source of the moisture on the first go around, you did identify and correct a deficiency in the pipe flashing. That, IMHO, is worth charging for. We all want to be nice guys and help people out, but at the professional level, our time and experience is worth something. I believe that the customer would be ok with a bill for services rendered.

We currently charge a $65 trip fee which gets the truck and service tech on site. Add $55/hr service charge.

I agree with Roofguy about owning the leak . . . there have been times when, not being 100% sure of the leak source, I have made a "best attempt" at the repair, and have left the site with an "open invoice". Once I bill it, I own it ... We usually figure it out eventually, then bill for total resources expended.

If I sent Repairman, prolly $195. Maybe less.

If I went.....anywhere from 0 to $20 to...a little more.

IDK..... I work cheeeeep :laugh: I'm better off sending the Repairman

Other reasons I don't like charging for repairs:

1. We don't have spare "repair" people. If I send someone out to make a repair, something else isn't getting done. 2. As soon as I charge for a repair, I bought the leak forever. Any leak that pops up within 10' of the original leak in the next few years, the customer expects me to fix it for free.

We would probably be $175 to $225. The repair side of the business just keeps growing. We will have done over 600 repairs by the end of the year. It's a full time job for at least one man and we are talking about making a second full time repair position.

$279

We made up a fixed price list for most of our repairs by size. We check off the work that needs to be done and add it up. The customer sees that everyone pays the same. Have increased our percentage of sales since starting this. Most people sign up right away. A good percentage of the rest go with it within a week.

We are going to start giving a credit for a percentage of the repair towards a new roof when repairs are no longer feasible.

CIAK Said: Keeping it simple is best for me. Doing that requires a clean mind not all cluttered with complex plans and imaginings. I make it clear most times before I leave base what is to be expected from me. Life is good.

B) :) :) B) Deep Down In Florida Where The Sun Shines Damn Near Every Day

Don't be hard on yourself, the world needs simpletons too. :-)

I did that this AM Gary. I knew before I left it would turn out thais way. The H/O had two layers of shingles with a very low slope tying into it.he had done the work himself. He wanted to know what was wrong and could I fix it. Of course I could fix it but not give him a price with so many unknowns. I left him with 30+ ft of membrane an explanation on a black mammy repair. Shook hands left the house. Not every repair call is the same. B) :) :) B) Deep Down In Florida Where The Sun Shines Damn Near Every Day

Well, I went the charitable route on the $120 repair. Even though the vent pipe and flashing I repaired needed repairing I wasn't convinced that was the cause. But it was the only POSSIBLE cause on the roof side.

I talked to the customer and the leak reoccurred overnight the past two nights even though there was no rain. Condensation on the inside of the can lights in the kitchen. Right above where the dog's water dish is and where it sleeps. I won't send a bill.

Keeping it simple is best for me. Doing that requires a clean mind not all cluttered with complex plans and imaginings. I make it clear most times before I leave base what is to be expected from me. Life is good.

B) :) :) B) Deep Down In Florida Where The Sun Shines Damn Near Every Day

I'm with Spudder. Use it as an opportunity to win a new customer. Let them see you're not just after maximizing your income.

My dad won a 35 acre roof job that way, over $100 my dad refused to accept from the customer on a small shingle job. 17 buildings, 90,000 sq. ft. each, no vents, no AC, nothing but a firewall down the middle of each. A roofer's dream job.

Took him 1-1/2 years to tear off to deck and install base and 3-ply. Just as he was finishing the last building, baseball sized hail. Insurance company paid him to start all over.

3 million sq. ft. job, won over $100.