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For those who dont know me please read so you know

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February 15, 2010 at 1:11 p.m.

GTP1003

I have been on roofing.com since the virus problem but was hear before all that. You can check my creditendtals on there. Im just a sales man down. Injury based. long story so roofer down. I am willing to help anyone in any way i can. just email me with a phone number and i will do my best to help.

With that i only know residential so most of things i see here are either bombed with 20 responces or i dont know how to respond since i have not been here. i am not trying to spam in any way. just trying to help. Contacting me maybe i could show you a trick or 2 that you might not have heard of or some wild closes i have used that were very sucessful.

Either way have a great day and thank you for reading.

February 15, 2010 at 8:20 p.m.

GTP1003

Please email at drag70buickgs@att.net if you need any help im glad to do it, gives me something to do.

February 15, 2010 at 8:19 p.m.

GTP1003

If you would like help here are my things i can help with:

Insurance Help Questionnaire

Are you using any software to assist you with the adjusters?

If so what are you using and why that program?

Do you pay for the deductible for the customer?

Do you canvass for leads?

If so how many are you using in the field?

Are they trained properly to get leads and able to have rebuttals at the door to get the lead?

Are you using telemarketing?

Do you do mailers?

If so why?

Are you using a camera to show defects in the roof, if so who do you give them to?

Do you manually measure the roof or are you using software to measure for you?

Where are you targeting your area?

How do you target the area?

Do you know the hot area’s if so how do you know?

Do you honestly want help getting the money you want versus whatever they pay you?

How are you trying to close these deals with the insurance adjusters?

And I have more so emailing me I have a better understanding your needs so filling this out would make me customize your need rather than general info and I WILL not do that because everyone is different and trying to respect each person and meet their needs do that clear up the problem? Drag70buickgs@att.net

Alright here how this works. First before I can teach you anything, I need to know about you a little. Hence the questionnaire. With that please be as specific as you can and tell me everything so I can get a feel for how you work and such. Tell me as much as you can on each question. Thanks I will call when it’s convenient for you so please let me know what a good time is for you. If you want to jot downs a few questions fire away.

What do you wear on estimates?

Do you park in the driveway?

Do you take your shoes off?

Do you have a folder with all your info in there?

Do you have any budget for ads?

What is the first thing out of your mouth when you answer the phone?

Do you have a good reference list?

Do you shave for the estimate?

Do you own a laptop?

Do you own a digital camera?

Do you know what a close is?

Do you get your own leads?

How do you talk to the customer?

Do you have a pitch book made with every answer in black and white?

Do you have cards?

How do you ask for the sale?

Are you willing to spend the time and money to make yourself successful?

Are you willing to talk to yourself in the mirror or another person practicing the close and pitch?

Do you know anything about roofing?

Do you call back the customer a few days later to see if they have any questions or concerns you may be able to answer?

And what do you say when you call back?

Do you pre-qualify the customer on the phone before going to see them?

Are you the first guy in the door?

Now for the owners:

Do you use subs and if so do you insure them?

Do you know what a ghost policy is?

Whats your warranty?

What product or products do you sell?

Do you know what everything costs to the penny so you have room to move around if needed to get the job?

Whats your overhead currently?

Do you do the work and do you have how many employees?

Do you replace every damn thing on the roof?

Do you do recovers and why if so?

Do you need a complete remake to get the company spending less money and bringing more money? This is ok I can do whatever it takes to help. Answer the question please in detail.

How much help do you need and be specific? Tell me everything

What do you think your problem is be specific please?

What do you wear on estimates?

Do you park in the driveway?

If so why?

Do you take your shoes off? Important

Do you have a folder with all your info in there?

Whats in it and why?

Do you have any budget for ads? I can eliminate that very easy.

What is the first thing out of your mouth when you answer the phone?

I want exactly what you say so be specific please

Do you have a good reference list?

How many how is it structured?

Do you shave for the estimate?

If not why?

Do you own a laptop?

If so what do you use it for?

Do you own a digital camera?

Are you using it?

Do you know what a close is?

If so give me examples of how you do it please and I hope you have more than 1?

Do you get your own leads?

How do you do this?

How do you talk to the customer?

Again be specific please?

Do you have a pitch book made with every answer in black and white?

What’s in it if you have one?

Do you have cards?

If so are they printed on your computer, fancy, plain old card what is it describe please

How do you ask for the sale?

This is a combo and kinda of a trick question be specific again please. Explain what you do please

Are you willing to spend the time and money to make yourself successful?

Not much money is needed for you but it takes effort are you willing to listen to me?

Are you willing to talk to yourself in the mirror or another person practicing the close and pitch?

If so what do you say?

Do you know how to go around objections?

If so how do you do it be specific again?

Do you know anything about roofing?

Obviously you do so with that how is your contract set up if you could send me a copy?

Do you call back the customer a few days later to see if they have any questions or concerns you may be able to answer?

Ok what do you say and why do you say it? Be specific

And what do you say when you call back?

Do you pre-qualify the customer on the phone before going to see them?

This is very important removes the tire kickers if you do what do you say?

Are you the first guy in the door?

If so why?

What is your presentation like and explain in detail please?

Do you just do drop offs ? if so why?

Do you tell the number last and if so why?

Do you speak after the number is said?

How is you folder setup be specific please?

Do you measure the roof first of do you ask some questions and introduce yourself first?

If you do introduce yourself first do you have something for them to read or a DVD explain your company and it needs to be short like 15 minutes 20 max that they can keep?

If so why the hell not?

Whats your overhead and do you sub your work?

Do you give city and national codes to maintain manufacturers warranty?

Do you go into the attic and check for the proper amount of insulation and open soffit vents?

If not why?

Do you do a ventilation analysis?

If not why not?

Whats you plan on ventilating the home to insure proper installation?

Do you explain everything from start to finish how you do things? Be specific

Do you cover all windows and plants ac units and anything that could become damaged during the install?

If so do you let the customer know?


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