Why?

Hummm?>>>

My little peacock brain seems to handle it pretty well. ( after a couple goody powders). Guess I won't be needing your software. What a shame! :woohoo:

Bill, We use Market Sharp to help with our CRM. Yes it works for our company.

For those of you asking, a CRM is a portal for you to store your leads, track orders, streamline processes,track job progression and many other great functions.

I have no idea what you're talking about.

Without going into details, I use FCS.

By CRM, are you referring to programs for invoicing, estimating, etc or are you referring to those programs that allow you to jot down factoids about your customers that can be brought up quickly so you can pretend to be old friends with them?

Good to know, thanks for sharing.

I typically spell "favorite" with one O, one A, one I and one e for the vowels

When I had my company I would request a down payment check made payable to my supplier for material costs, that way we were both covered some what.

In the end if I did not get complete payment at least the material cost was out of the way and they did not have to worry about the supplier liening thier home just me.>>>

I educate my customers to what`s important on their roof ,and why it`s important,I stress company training,proper nail placement,I let them know my roofs will go the distance,and a poorly installed roof will not,And even if someones price is $2,000.00 lower,a roof that will last is better than one that may not,and $67 a year over a 30 year warranty is nothing,if it`s the difference between properly installed,or not---I also hear about warranty`s and I tell them "the manufacturers warranty doesn`t exist if the work is done improperly">>>

Word-of-mouth referrals is the most effective. Our customers typically come to us.

U.S.A. EMPLOYEES, English spoken only. No "suedo-subs".....

No "deposits/down-payments"....

>>>

We send very detailed estimates/contracts. Almost a step by step on what we propose to do to the roof. It makes the customer comfortable to know what is happening up there and they have the opportunity to ask questions like "What is Ice & Water Shield>>>

RandyB1986 wrote: [quote]My main selling point is one that pisses my wife off, I do all my work with no money down, sign the contract & pay in full upon completion.

I always stress for the customer to check references in this area from people I in>>>

Well........... most of it can be found on my website.

www.hicksroofing.com>>>

I did your grandfather's roof 40 years ago, then 25 years ago, then 10 years ago, and last year I did their camp in Maine. I did your father's two houses and both of your sister's house. I even did the house that you lived in for the last 10 years, and>>>