A tile shipment we just got in

We waited two weeks for the tile to finish a roof we started and this is what we saw when it was delivered. To the tile company's credit, they are going to ship us another batch, but evidently that is how they "package" it. I told them they were crazy. I have never seen such a joke. It made me sick to throw them all away. I wonder how many will be broken on the second attempt?

https://picasaweb.google.com/crookston.john4/BrokenTile?authkey=Gv1sRgCM2zleGcjfHIogE#5650159345662137970

Possible, but they would get tired of paying the calims after the first one. No money is shipping broken tiles.

Old School Said: I went to the ABC today and saw the third try at shipping the tiles. They did the same thing and a bunch are broken. Three times they have shipped them and three times they did the same thing and got the same results. 50% broken How does that compute?

Maybe the freight company pays for the damaged tile. This way the company sells twice as much tile.

They are located in Little Chute Wisconson which is abpout 300 miles from us. We used to install hundreds of squares of their tile and it always came stacked vertically and in good shape. The tile from U. S. Tile comes stacked on it's side and with flimsy pallets. Lucky to get half of the tiles unbroken. What kind of a way to ship is that?

We just completed a Vandehey tile repair....Ordered a pallet, (comes from your neck-o-the-woods, I believe....Minimal breakage.

I went to the ABC today and saw the third try at shipping the tiles. They did the same thing and a bunch are broken. Three times they have shipped them and three times they did the same thing and got the same results. 50% broken How does that compute?

These have been shipping from California to Michigan...3 times now. How bad is that? I am sure that the frieght payments will total 50% more than the tile costs by the time they finish this load...assuming it comes in halfway decent. Sheesh!

The tile plant I used to get the majority of my tile from was 160 miles away. After I sold my semi, on paper it didn't make economic sense to send up my smaller truck for just 20 squares of tile. But avoiding situations like you're experiencing is why I did it for another 3 years.

They are sending the 3rd. load our way. They have spent more on shipping than the whole bill. What are they thinking? It will be interesting to see what these look like. Hey, I paid for 3 full pallets of "good" tile and I want it. It is not my fault that they have no concept of shipping!

I don't know. It appears they came from the factory like that! They were shipped to the local ABC and we picked them up. 50% waste! What a waste!

Did these loads go on a truck direct from the tile plant to you? Or did they stop off at a couple of LTL carrier's docks to be jostled and reloaded?

Update/d pictures, with the second shipment to replace the broken ones from the first shipment. 200 out of 404 were broken on this shipment

https://picasaweb.google.com/crookston.john4/WiitaTileShipment?authkey=Gv1sRgCKWH6YeO0JufLw#5654934961879713730

We got the last of the tiles in today. we finished the job, but they shipped us 405 tiles and 195 of them were broken! i will post the pictures I took in the next few days. Talking to them is like talking to a wall. These were shipped the same way as the last broken ones, banded in groups of 6 and laying on their sides. with stretch wrap around them. The bottom layer was 95 % broken. We even had to pay to sort them and pay to throw away the scrap. "That is the way we ship them" DUH!!!

The tiles had the date of manufacture stamped on the backs of them, August of 2008! sounds like they haven't sold too many of them, maybe this is the way they get rid of the excess! Sounds kind of wasteful to me. I cry as I throw them away!

We ordered 2 pallets and they said there were 2.88 squares per pallet. the cost per pallet to ship them was $650.00 or about $1,300.00 for the two pallets. For 3 pallets, the freight was $4,200.00......What???? We told them to ship the two pallets and if we needed more they could just ship us the tile by the pallet. It sounds like if we ordered 3 pallets, they were just going to put it on a truck and ship it regular. At any rate, this is what happened. We had to pull off the job today because we ran out of tile. I hate that because we will have to send two guys back there to finish when it does come in. Kind of hard to bill when it is "almost" done too. Sheesh!

Agree with Woody. Full pallet or full tier. Always pack them vertically imo. They have compression strength, but little shear.

I managed a historical job (80) and had an equivelant of two pallets of clay material broken. Shipped by a company in the midwest.